1. Check-in and Check-out: 

Check-in: 2pm 

Check-out: 11am 

Please adhere to these times unless prior arrangements have been made. 

2. Noise Levels: Maintain a peaceful atmosphere by keeping noise to a minimum, especially during the quiet hours from 10pm-7am. 

3. Guest Limit: Only the registered number of guests are allowed to stay in the room. Visitors of guests are not permitted after 8pm. 

4. Guest Visitors: All visitors of our check in guest must leave a valid ID and sign the Guest Visitor Form at the front desk. 

5. Security Deposit: 2000 PHP security deposit is required upon check-in. This deposit is refundable upon check-out, provided there are no damages, missing items, or rule violations. 

6. Room Occupancy:  Each Room accommodates a minimum of 2 guests and a maximum of 4 guests 

Additional Bedding Charges: If additional bedding is required, an extra charge will apply 

7. Children Policy: Children 10 years old and below are not subject to additional charges as long as no extra bedding required. 

Children 11years old and above are considered adults and will automatically be charged extra beddings. 

8. Family Suite: Our 3 Bedroom family suite can accommodate minimum of 8 to maximum of 10. 

Exceeding the 8 will be automatically charge extra beddings. 

9. No Smoking: All rooms are non-smoking. Smoking is only permitted in the designated area by the parking in front of the resort. A cleaning fee of 2000 will be charged for violations. 

10. No Cooking: Cooking inside the room is not allowed. 

11. Bringing in outside food and drinks are not allowed. 

12. Furniture & Décor: Please do not move or rearrange furniture or décor. Any damages will be charged to your account. 

13. Towels & Linens: Resort towels and linens are for in-room use only. Kindly avoid using them at the beach or pool area. 

14. Pool towels: They are available at the house keeping area kindly request when needed and return towels after use. 

15. Energy Conservation: Turn off lights, air conditioning, and electrical appliances when not in use of when leaving the room. 

16. Sand-Free Zone: Rinse off sand at the outdoor showers and foot wash before entering your room or swimming on the pool. 

17. Eco-Friendly Practices: Avoid using single-use plastics. Use the recycling bins provided and help us protect the natural beauty of our beach. 

18. No littering. 

19. Valuables: The resort is not responsible for lost or stolen items. Pls always keep your valuables safe. 

20. Doors and Windows: Always lock doors and windows when leaving the room or retiring for the night. 

21. Parties and Events: Parties or loud gatherings are not allowed in the rooms. 

22. Pets: Pets are not allowed in the Resort 

23. Illegal Activities: Any illegal activity or substance is strictly prohibited and will result in immediate removal from the property. 

24. Plant-based Resort Policy: The Kind Resort is a 100% Plant-based resort. We are proud to offer fully vegan menu through our café and restaurant within the resort. 

25. Outside Food and Drinks: Bringing outside food and drinks is prohibited. 

1. Swimming Hours: The Pool is open from 7am-8pm. Please respect the schedule. 

During acoustic night our pool is closed early at 7pm to give way for the setup and preparation for the acoustic. 

2. Swimwear: Proper swimwear is required (no jeans, cutoffs, or non-swim fabrics). 

3. Showering: Guests must shower before entering the pool 

4. Children: Children under 12 years old must be always accompanied by an adult. 

5. No Diving and Canon Ball: Diving is not allowed as the pool depth may not be suitable. 

6. No Peeing in the pool: For Hygiene and cleanliness, please use the restroom before swimming.    Our pool is a shared space, and keeping it clean ensures a pleasant experience for everyone. 

7. Quiet Hours: Avoid loud noise to maintain the resort’s serene atmosphere. 

8. Lifeguard On Duty: Our lifeguard is on duty 8am-8pm only. 

9. No Glassware: Glass containers or bottles are not allowed in the pool area. 

10. No Food or Drinks in Pool: Please enjoy food and drinks at the designated areas only. 

11. Health precautions: Do not use the pool if you have open wounds, skin infections, or illnesses. 

12. First Aid Kit are available at the reception area if needed. 

13. Eco-Friendly products: Use sunscreen or lotions that are reef-safe to protect the marine environment 

14. Cleanliness: Dispose of trash in the bins provided in the pool area. 

15. Smoking and Alcohol: Smoking is not permitted in the pool area. Alcohol consumption is allowed only in designated area. 

16. Inflatable Toys: Use of large inflatable toys is discouraged to ensure ample space for all guests. 

17. No Lifeguard on Duty: The beach area is not monitored by a lifeguard. Guests are responsible for their own safety while swimming. 

18. Weather and Tides: Check weather conditions and tide schedules before entering the water. Avoid swimming during rough seas or strong currents. 

19. Buddy System: Always swim with a companion. Solo swimming is discouraged for safety reason. 

20. Stay Close to Shore: Avoid swimming too far out, even if you are an experienced swimmer. 

21. No Night Swimming: Swimming in the ocean after dark is prohibited. 

22. Marine Life Awareness: Be cautious of marine creatures, such as jellyfish, sea urchins, stone fish, sword fish, sting ray, and other potential hazards. Avoid touching or disturbing them. 

23. Proper Attire: Wear appropriate swimwear and consider using water shoes to protect your feet from rocks and marine life. 

24. Children’s Supervision: Children under 12 years old must be always supervised by an adult. 

25. Respect the Environment: Do not litter, remove shells, or disturb coral and marine life. Help us keep the beach pristine. 

26. No Alcohol: Swimming under the influence of alcohol or drugs is strictly prohibited. 

Reservation Confirmation: 100% of payment is required to confirm your booking. 

Cancellation Notice: Cancellation requests must be submitted in writing via email or through the contact details provided at the time of booking.

Cancellation Fees and Refund 

7 Days or More Before Check-in: A full refund of your deposit will be issued. 

6 Days Before Check-in: The deposit is non-refundable. 

No- Show or Early Check-out: No refunds will be issued for no-shows or unused nights/hours to early departure. 

Special Circumstances 

Force Majeure Events: If cancellations are due because of natural disasters, government restrictions, or other unforeseen circumstance beyond the guest’s nor the resort’s control, we will work with you to reschedule your stay or offer a refund, subject to management approval. 

Changes to bookings: Any modifications to your reservation (e.g., changes in date, room types, or guest numbers) are subject to availability and may incur additional charges. 

Refund Process 

Refund will be processed within 7-14 business days of the cancellation confirmation. 

Refunds will be issued via the original payment method. 

Effective Date: March 12, 2025

1. Introduction

Welcome to The Kind Resort ("we," "our," "us"). We are committed to safeguarding your privacy and ensuring that your personal data is protected in compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website thekindresort.com ("Site") and use our services.

2. Information We Collect

We may collect the following types of personal information:

Personal Identification Information: Name, email address, phone number, postal address, and other contact details.

Booking and Transaction Information: Reservation details, payment information, and transaction history.

Technical Information: IP address, browser type, operating system, and browsing behavior on our Site.

3. How We Collect Information

We collect personal information through:

Direct Interactions: When you make a reservation, subscribe to our newsletter, or contact us for inquiries.

Automated Technologies: Cookies and similar tracking technologies that collect technical information as you navigate our Site.

4. Use of Personal Information

We use your personal information for the following purposes:

Service Delivery: To process bookings, manage reservations, and provide the services you request.

Communication: To send booking confirmations, updates, and respond to your inquiries.

Marketing: To inform you about promotions, offers, and events that may interest you, with your consent.

Improvement of Services: To analyze usage of our Site and services to enhance user experience.

Legal Compliance: To comply with legal obligations and regulatory requirements.

5. Sharing of Personal Information

We may share your personal information with:

Service Providers: Third-party vendors who assist in providing our services, such as payment processors and IT support.

Legal Authorities: When required by law or to protect our rights and property.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. Your Rights

Under the Data Privacy Act of 2012, you have the following rights:

Right to Be Informed: To know how your personal data is being processed.

Right to Access: To request access to your personal data.

Right to Rectification: To correct inaccurate or incomplete data.

Right to Erasure: To request deletion of your personal data under certain conditions.

Right to Object: To object to processing of your personal data.

Right to Data Portability: To obtain a copy of your data in a portable format.

To exercise these rights, please contact us using the details provided below.

9. Cookies

Our Site uses cookies to enhance user experience. You can set your browser to refuse cookies, but some features of our Site may not function properly as a result.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: privacy@thekindresort.com

Address: The Kind Resort, 1701 Parkway Corporate Center, Muntinlupa, Philippines

By using our Site and services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your personal information as described herein.